Data protection

Privacy policy and data usage at

1. Personal data
When using the Site, personal information such as the IP address, the date and time of access to the Site, the URL visited, the origin site, the browser type, and the operating system may be collected and processed. These data can be used to improve our service and to generate statistics.
The personal information submitted when you register or contact us will be used to process invoices, communicate with you, inform you of special offers that may interest you, apply our terms and conditions, or for any other purpose.

2. Cookies
In particular, to make the use of the site more enjoyable, cookies or other markers are used, which can automatically save personal data. This can be done by Alfredo Polti SA or other partner companies.
The user can deactivate these via the security settings of his browser. If he does not, he gives his consent to the collection and processing of the collected data.

3. Transmission to third parties
The personal data entrusted to will only be transferred to third parties with the consent of the person concerned, subject to cases of court order, legal obligations or business transfers.

4. External services
The site uses Google Analytics, a web site analytics service provided by Google Inc. ("Google"). Google Analytics uses cookies. These are text files that are deposited on your computer to help us analyze the use of the site by its users. The data generated by cookies on your use of the Site (including your IP address) is transmitted and stored by Google on servers that may be located abroad, including in countries that offer a lower level of data protection. Google uses this information to analyze your use of the Site, to report on the activity of the Site and to provide other services related to the activity of the Site and use of the Internet.
Google may disclose this information to third parties if there is a legal obligation or if such third parties process that information for Google. This is especially true for the publisher of the site. Google does not collect your IP address along with other data collected by Google. You can deactivate the use of cookies by changing the appropriate settings in your browser. You can also completely disable the use of Google Analytics by using the following plug-in: By using the Site, you expressly consent to Google processing your personal information for the purposes and conditions set forth herein. In addition, you agree to Google's Terms of Service.

5. Access right
You have the right to see the data collected about you. If you wish, please contact us at the customer service address on We can demand proof of your identity from you. You may also request the correction of incorrect information.

6. Collection, processing and use of your personal data
Privacy is very important to us. Therefore, we strictly adhere to the legal provisions in the collection, processing and use of your personal data. We collect, store and process your data for the entire processing of your purchase, including any subsequent warranties, for our services, the technical administration and our own marketing purposes. Your personal data will only be passed on to third parties or otherwise transmitted if this is necessary for the purpose of contract execution or billing or if you have previously consented. As part of order processing, for example, the service providers we use here (such as transporters, logisticians, banks) receive the necessary data for order and order processing. The data transmitted in this way may only be used by our service providers to fulfill their task. Any other use of the information is not permitted and does not occur with any of the service providers entrusted by us.
For your order we need your correct name, address and payment details. We need your e-mail address so that we can confirm the order and communicate with you. We also use these for your identification. Furthermore, you will receive your order and shipping confirmation via your e-mail address.
Your personal data will be deleted insofar as this does not conflict with statutory retention requirements and if you have asserted a cancellation claim, if the data is no longer required to fulfill the purpose for which it was stored or if its storage is inadmissible for other legal reasons.

7. Use of your data for advertising purposes
In addition to processing your data to process your purchase at, we also use your information to communicate with you about your orders, specific products or marketing promotions, and to recommend products or services that may interest you.
You may object to the use of your personal data for advertising purposes at all times or for individual measures without incurring other than the transmission costs according to the basic rates. A message in writing (email, letter) to the customer service on is sufficient.


8. Secure data transfer
Your personal data is securely transmitted by encryption. This applies to your order and also to the customer login. We use the coding system SSL (Secure Socket Layer). Although nobody can guarantee absolute protection. However, we secure our website and other systems through technical and organizational measures against loss, destruction, access, modification or dissemination of your data by unauthorized persons.

9. Use of Facebook I-like buttons
Our website uses social plugins ("plugins") of the social network, which is operated by Facebook Inc., 1601 S. California Ave., Palo Alto, CA 94304, USA ("Facebook"). The plugins are marked with a Facebook logo or the addition "Facebook Social Plugin".
If you visit a page of our website that contains such a plugin, your browser establishes a direct connection to the Facebook servers. The content of the plugin is transmitted by Facebook directly to your browser and incorporated by him into the website.
By integrating the plugins Facebook receives the information that you have accessed the corresponding page of our website. If you are logged in to Facebook, Facebook can assign the visit to your Facebook account. If you interact with the plugins, for example, press the "Like" button or leave a comment, the corresponding information is transmitted from your browser directly to Facebook and stored there.
The purpose and scope of the data collection and the further processing and use of the data by Facebook, as well as your related rights and settings options to protect your privacy, please refer to the privacy policy of Facebook.
If you do not want Facebook to collect data about you via our website, you must log out of Facebook before visiting our website.
Even if you are not logged in to Facebook, websites with active Facebook elements send data to Facebook. Each time the website is accessed, Facebook sets a cookie with an identifier that is valid for two years. Since your browser sends this cookie unsolicited with every connection to a Facebook server, Facebook could basically create a profile that has called up the web pages of the user belonging to the ID. And then it would also be quite possible to assign this identifier later - for example when later logging in to Facebook - to a person.
If you do not want Facebook to collect information about you through these cookies, you can choose to block third-party cookies in your browser settings. Then the browser does not send cookies to the server for embedded content from other providers. With this setting, however, in addition to the Like button, other cross-page functions may not work.

10. Changes to this Privacy Policy
This Privacy Policy may change from time to time. If we change the privacy policy of the site in any way, we will publish an updated version on Your continued use of the Site following these changes means that you agree to these changes.

11. Choice of law and jurisdiction
This Privacy Policy and all related questions are subject to the substantive law of Switzerland. All disputes relating to these Terms of Use shall be submitted to the courts of Moesa.

Alfredo Polti SA  T. +41 91 827 24 42  CH-6543 Arvigo  © Alfredo Polti SA • Credits


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