1. Subject of the contract

Alfredo Polti SA sells to the customer the products offered on gneis-shop.ch for the following terms and conditions.

By ordering products from our range, the terms and conditions are considered accepted. Deviating provisions of the purchaser are only recognized if they have been agreed to in writing.

2. Conclusion of contract

The presentation of the products in our online shop is not a legally binding application, but is only a non-binding online catalog. Putting products in the "shopping cart", does not constitute a binding contract. You can only place a binding order for the products contained in the shopping cart by clicking on the "Order" button on the order page. We will then immediately send you a contract confirmation by e-mail, upon receipt of which the contract is concluded.

3. Product offer

All product information is not binding. In particular, changes in design, as well as errors in description, illustration and price are reserved.

4. Terms of payment

All prices are in Swiss francs including 7.7% VAT. The payment of the products has to be done offline against payment in advance.


5. Retention of title

The delivered products remain property of Alfredo Polti SA until the complete, actual payment is received. This is entitled to make a corresponding entry in the retention of title register. If the customer defaults on payment of the purchase price, Alfredo Polti SA is entitled to withdraw from the contract by resignation and to take back possession of the products.

6. Warranty and Liability

The warranty period is based on the information in the online shop; this period begins from the date of purchase. The warranty conditions of the product manufacturers apply. The warranty expires in particular if improper changes are made to the products. To the extent permitted by law, liability for damages is excluded; In particular, Alfredo Polti SA shall not be liable for damage resulting from improper use or natural wear or damage not caused to the product itself (consequential damage).


7. Right of withdrawal

With Alfredo Polti SA you have a 14-day right of withdrawal.
Please send us your cancellation within 14 days after receiving the goods (decisive is the timely dispatch). We will refund the payments as soon as we receive the goods. The return of the goods must be done in original packaging, in order for us to be able to refund the full amount.

Please direct your cancellation to the following address:
Alfredo Polti SA, CH-6543 Arvigo


The return costs must be borne by the customer.
We reserve the right to deduct compensation for possible damage or excessive wear from the purchase price to be refunded.


Please note that we can not grant a right of withdrawal for the following products:
- for the delivery of sealed goods which are not suitable for return for reasons of health or hygiene and whose seal has been removed after delivery

8. Intellectual property

Alfredo Polti SA reserves all rights to any design, text and graphics on its website; in particular property and copyright (as far as they are not with the corresponding product suppliers). Prior to their disclosure to third parties, the express written consent of Alfredo Polti SA is required.

9. Jurisdiction and applicable law

The present terms and conditions and the contracts that are concluded on the basis of these terms and conditions are subject to Swiss law to the exclusion of the UN Sales Convention (CISG).


10. Final provisions

Should individual provisions of these Terms and Conditions be or become ineffective, this shall not affect the legal validity of the remaining provisions. Otherwise, Alfredo Polti SA reserves the right to change these terms and conditions at any time.


last updated on 30.01.2018

Alfredo Polti SA  info@alfredopolti.ch  T. +41 91 827 24 42  CH-6543 Arvigo  © Alfredo Polti SA • Credits


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